Location
The hotel is situated near the picturesque fishing town of Puerto Morelos, only 15 minutes from Cancún International Airport.
Facilities
Guests can enjoy the pleasant ambience of one of the 492 junior suites and 4 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a currency exchange service and a cash machine. Wireless internet access in public areas allows guests to stay connected. There are a number of shops, including a souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser and a hotel doctor. Lectures, presentations and meetings can be held in one of the 5 conference rooms.
Rooms
Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. The resort has non-smoking rooms.
Sports/Entertainment
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 4 outdoor pools, while children have a special swimming area just for them. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Parasols and comfortable sun loungers are available on the sun terrace. The resort offers outdoor sports, including tennis, beach volleyball and fishing or, for a fee, golf. With windsurfing, sailing, kayaking, diving and aquafit available, fans of water sports will have plenty to choose from. Snorkelling is organised by third-party operators. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Meals
Dining facilities include 6 restaurants, a dining room, a café, a bar and a pub. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between a buffet, à la carte and a set menu. Dinner is served as à la carte. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.