Location
This hotel is located directly beside one of the most beautiful beaches on the Mayan Riviera. In the immediate vicinity guests will find shops, while the town and tourist centre of Tulum can be reached in about five minutes by car. Here, guests will be able to discover an abundance of shops and entertainment venues. The hotel harmoniously combines the ancient worlds of the Mayas with a high level of fun and leisure, which makes it highly recommendable to families.
Facilities
Guests have a choice of 269 junior suites, 15 suites, 74 single rooms and 76 double rooms located in a 2-storey main building and a 3-storey auxiliary building. This resort has a lift and a reception desk. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player and WiFi are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. Bathrooms with wheelchair access can also be booked. The resort has non-smoking rooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, basketball and golf or, for a fee, fishing. A number of sports are available, including water sports such as windsurfing, paddle boating, sailing, catamaraning, kayaking, diving, water aerobics and aquafit. For a fee, guests can also enjoy kitesurfing and snorkelling. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, yoga, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-ageing treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco and live music.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of 6 air-conditioned, non-smoking restaurants with separate areas for smokers. Catering options include bed and breakfast, full board and all-inclusive. A continental breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Dinner is also served as a set menu. Staff are also happy to provide gluten-free meals. The resort also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Shops
Hairdresser
Bar(s)
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Bicycle Hire
Car Park
Kids Club
Playground
TV Room
Restaurant(s) with smoking area
Laundry Facilities
Air conditioning
Hotel Safe
Currency Exchange
Lifts
Café
Small supermarket