Location
This hotel is situated at the heart of the hotel zone, with a view of the Caribbean and the white sandy beaches. Isla Mujeres and the centre are around 40 minutes away by car, Playa del Carmen and Xcaret are around an hour away, Xel-há and Tulum tourist centre are roughly 1.5 hours from the hotel. Guests will find Cancun international airport around 15 km away.
Facilities
In addition to 200 villas/houses, guests can also choose from a selection of 400 rooms. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a cloakroom and a safe. Wireless internet access allows guests to stay connected while on holiday. A lift and wheelchair-accessible facilities are available. A variety of shops are available, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service (for a fee), medical assistance, room service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms include a double bed. Guests may securely store their valuables in a safe. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and 399 non-smoking rooms.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 2 freshwater pools, which are outdoors and in part heated. There is a special swimming area for little ones as well. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Guests can relax and enjoy the sun loungers and parasols provided. For guests who wish to keep active, tennis, beach volleyball and golf are available. With jet skiing, diving and aquafit available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym and table tennis. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Meals
Dining facilities include a dining room, a café, a bar and a pub. Guests can enjoy the culinary delights of 2 air-conditioned, non-smoking restaurants with separate areas for smokers. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu.
Payment
The hotel accepts the following credit cards: VISA and MasterCard.
Café
Small supermarket
Shops
Hairdresser
Bar(s)
Pub(s)
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Medical Assistance
Bicycle Hire
Car Park
Kids Club
Playground
Restaurant(s) with smoking area
Laundry Facilities
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Cloakroom
Lifts