Location
The hotel is 4 blocks from downtown Banff, 1 km (0.6 miles) from the Bow River, and roughly 5 km (3 miles) from the Sulphur Mountain Gondola.
Facilities
116 rooms are located on 4 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. The safe can securely store guests' valuables. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Parking facilities available to guests include a garage and a car park. Other services include a hotel shuttle bus.
Rooms
Individually adjustable heating ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed and a sofa bed. Separate bedrooms are available. Valuables can be securely stored in a safe. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The pleasantly heated water of the indoor pool area guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym and a sauna. Ski lifts provide easy access to the pistes.
Meals
Dining facilities include a dining room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.