Location
The hotel is situated in the Pudong financial centre, close to the heart of the city, and enjoys excellent access to the older centre of Puxi across the river.
Facilities
555 rooms, including 45 suites, 157 single rooms and 339 double rooms, are available to guests in an 88-storey main building and a 6-storey auxiliary building. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and 16 lifts. A number of shops, including a souvenir shop, are great for shopping or just browsing. There is also a playground for younger guests. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (for a fee). Other services include a babysitting service, a transfer service, translation services, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a page service. Complimentary newspapers are available. 11 conference rooms are available for lectures, presentations and meetings.
Rooms
Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. For a fee, extra beds or children's beds can be provided for little travellers. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has 468 non-smoking rooms and 1 smoking room.
Sports/Entertainment
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include a gym, callisthenics, a spa, a sauna and a steam bath or, for a fee, massage treatments.
Meals
Dining facilities include a dining room, a café and a bar. Guests can enjoy the culinary delights of 6 air-conditioned, non-smoking restaurants with separate areas for smokers. The hotel offers a wide range of catering options. Bed and breakfast and half board can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.