Location
The hotel is located on the seafront and has wonderful beach access. It is located just 20 minutes from Playa del Carmen and 7 minutes from the archaeological site of Akumal. Airports in the region include Cancún International Airport (95 km away) and Cozumel International Airport (90 km).
Facilities
132 junior suites, 38 suites and 252 double rooms are available to guests. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access is provided in public areas. A lift and wheelchair-accessible facilities are available. A variety of shops are available, including a supermarket and souvenir shop. The grounds of the holiday village feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus.
Rooms
Rooms feature a living room, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-friendly rooms can be booked. The complex has non-smoking rooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. The pool area also includes a hot tub, a waterslide and a pool bar. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, bocce, beach volleyball, volleyball, basketball, crazy golf, paddle tennis, archery and fishing. Golf is organised by third-party operators. A number of sports are available, including water sports such as windsurfing, paddle boating, canoeing, sailing, catamaraning, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy jet skiing and diving. The complex offers numerous indoor sports, including a gym, table tennis, badminton, darts, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon, anti-ageing treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, a dance club and a nightclub.
Meals
Dining facilities include a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). The show cooking is a particularly special attraction.
Payment
The following credit cards are accepted: VISA and MasterCard.
Small supermarket
Shops
Hairdresser
Bar(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Car Park
Kids Club
Playground
TV Room
Restaurant(s) with smoking area
Waterslide
Air conditioning
Hotel Safe
Currency Exchange
Foyer
Lifts
Café