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Hacienda Adults & Kids at Hard Rock Hotel Riviera Maya

Name: Hacienda Adults & Kids at Hard Rock Hotel Riviera Maya
Address: Carretera Cancun-Chetumal Km 72, Puerto Aventuras, Puerto Aventuras, Mexico
Telephone: +529848751100

Carretera Cancun-Chetumal Km 72, Puerto Aventuras, Mexico · Show on map

9.0

Exceptional

Based on 2,443 verified guest reviews

Read all reviews →

Check availability for your dates

Check-in

—

Check-out

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Guests & rooms

2 adults · 1 room

Book now

Free cancellation available

No prepayment · Pay at property

Price-match guarantee

Amenities

Hotel Safe

Lifts

Conference Room

Internet access

WLAN access

Room Service

Car Park

Kids Club

Waterslide

Explore the area

City center

15 min walk

Historic district

5 min drive

Restaurants & cafes

Nearby

Nearest airport

30 min drive

Hacienda Adults & Kids at Hard Rock Hotel Riviera Maya

Guest reviews

9.0Exceptional

Loved by 2,443 travellers

Consistently rated for cleanliness, location, and staff

Cleanliness 9.3

Location 9.4

Staff 9.2

Comfort 8.9

Value 8.5

Sarah M.

Egypt · Aug 2026

★ 9.5

"Perfect location. Breakfast buffet was exceptional and the staff went out of their way to help with our transfers."

Ahmed R.

UAE · Jul 2026

★ 9.0

"Stayed 4 nights. Rooms are spotless with amazing views. The pool at sunset was unforgettable."

Maria L.

Spain · Jun 2026

★ 8.7

"Beautiful hotel. Only downside was slightly slow lifts during checkout, but everything else was 10/10."

James P.

UK · May 2026

★ 9.4

"Excellent business facilities and perfect for our conference. The suite view was breathtaking."

Sample reviews shown — will render live guest reviews when the reviews API is wired.

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8.7

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Dates

Guests & rooms

2 Adults, 0 Child

Room 1

Adults
(Age 12-99)

Children
(Age 3-11)

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Location

This hotel is located in Puerto Aventuras.

Facilities

This hotel has a lift and a reception desk. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a safe, a babysitting service, room service and a conference room. Wireless internet access allows guests to stay connected while on holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park.

Rooms

Rooms are equipped with air conditioning. A balcony or terrace is among the standard amenities of some rooms. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (for a fee) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Family rooms are available for parents with children.

Sports/Entertainment

The outdoor pool complex provides invigorating refreshment. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. The sun loungers are perfect for soaking up some sun. For guests who wish to keep active, tennis and golf are available. Active guests at the hotel can enjoy a range of attractive leisure activities, such as diving. Sport and leisure facilities at the hotel include a gym and aerobics. The wellness area features various facilities, such as a spa, a sauna, a beauty salon and massage treatments. Leisure facilities include a kids' club, a dance club and a nightclub.

Meals

A fortifying breakfast is served daily.

Carretera Cancun-Chetumal Km 72

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Hacienda Adults & Kids at Hard Rock Hotel Riviera Maya

Amenities

Explore the area

Guest reviews

Loved by 2,443 travellers

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