Location
This family-friendly hotel is located at the entrance to Universal Studios, about 800 m from the shops and restaurants that lie on International Drive.
Facilities
The hotel welcomes guests in a 10-storey building with a lift and 390 rooms. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a transfer service, translation services, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Separate bedrooms are available. An extra bed is available for a fee. A safe and a desk are also available. A fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station, as well as a complete set of utensils, is a standard feature. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 347 non-smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Newspaper kiosk
Small supermarket
Shops
Bar(s)
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Car Park
Kids Club
TV Room
Laundry Facilities
Pets
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Cloakroom
Lifts