Location
This hotel is a lush, exotic oasis amidst pristine open desert in Palm Desert, only some 20 km from Palm Springs.
Facilities
Guests have a choice of 833 rooms located in an 8-storey main building and 2 auxiliary buildings. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), a car hire service, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.
Sports/Entertainment
The freshwater pool area (in part heated) includes 3 outdoor pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols on the terrace invite guests to relax and unwind. A variety of activities are available at the resort, for example bocce, volleyball, basketball, crazy golf and horse riding or, for a fee, cycling/mountain biking, tennis and golf. Sport and leisure available at the resort (for a fee) include a gym, badminton and aerobics. There is a wellness area with a range of services, including a spa, a hammam and a beauty salon. In addition, a sauna, a steam bath and massage treatments are available for a fee. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Dining facilities include a dining room, a café and a bar. Guests can indulge their palates at 7 restaurants (non-smoking, air conditioning and high chairs). A fortifying breakfast is served daily.
Payment
The resort accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Lifts
Café
Small supermarket
Shops
Hairdresser
Bar(s)
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Bicycle Hire
Car Park
Laundry Facilities
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Cloakroom