Location
The hotel is located next to the exclusive residential district of Santa Cruz, and around 2 km from Plaza Principal in the city centre. Guests will find nightlife options within 15 minutes' walk of the hotel, and Aqualand is around 12 km away.
Facilities
The holiday village has 3 junior suites, 3 suites, 85 single rooms and 93 double rooms, which are located on 3 storeys and are reachable by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. 9 conference rooms are available for lectures, presentations and meetings.
Rooms
Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. Guests can also book separate bedrooms. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. The complex has 24 non-smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the complex offers tennis. Sport and leisure facilities at the holiday village include a gym and table tennis. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of 2 air-conditioned, non-smoking restaurants with separate areas for smokers. Catering options include bed and breakfast, half board, full board and all-inclusive. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. The complex also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.