Location
The hotel is located just steps away from Michigan Avenue and surrounded by shops, restaurants and nightlife. It is located only a few blocks from Michigan beaches.
Facilities
The hotel has 307 rooms, including 10 junior suites, 15 suites, 206 single rooms and 64 double rooms, which are located on 14 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Additional amenities include a TV room and a library. Parking spaces are available to guests travelling by car. Other services include room service, a laundry service, a coin-operated laundry and a page service. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has non-smoking rooms.
Sports/Entertainment
After an eventful day, guests can work out and recharge in the gym.
Meals
Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A fortifying breakfast is served daily.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.