Location
The hotel offers an excellent location in Punta Coral in the area of Puerto Morelos, regarded as the main entrance of the Riviera Maya. The hotel is located 17 km from Cancún International Airport, 35 km from Playa del Carmen and 32 km from Cancún.
Facilities
591 rooms are available to guests in a 4-storey main building and a 3-storey auxiliary building. The friendly staff at the reception desk in the lobby are happy to answer any questions. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The complex has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor.
Rooms
Rooms feature a living area, a kitchen and a bathroom. Air conditioning, central heating and a fan ensure comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.
Sports/Entertainment
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 5 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Parasols and comfortable sun loungers are available on the sun terrace. The complex offers an extensive outdoor sports programme, including tennis, bocce, beach volleyball, volleyball and basketball. Golf is organised by third-party operators. A number of sports are available, including water sports such as windsurfing, catamaraning and aquafit. For a fee, guests can also enjoy sailing, kayaking, snorkelling and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa and a beauty salon and, for an additional fee, a sauna, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Meals
Various dining options are available, including a café, a bar and a pub. Delicious specialities await guests in 6 non-smoking, air-conditioned restaurants. All-inclusive is offered as a catering option. Among the advantages of an all-inclusive stay are various offers, including a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Staff are also happy to provide gluten-free meals. The complex also offers snacks.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Shops
Hairdresser
Bar(s)
Pub(s)
Theatre
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Car Park
Kids Club
Playground
Laundry Facilities
Hotel Safe
Currency Exchange
Foyer
Lifts
Café
Small supermarket