Location
This upmarket hotel is situated right by a wonderful sandy beach on the Riviera Maya. Links to the transport network can easily be reached on foot, lying about 50 m away. Tulum, Playa del Carmen and famous settlements of Maya civilisation are all only 35 km from the hotel.
Facilities
The reception desk in the lobby is staffed round the clock. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The resort has wheelchair-accessible facilities and a lift. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel doctor. Active guests can make use of the bicycle hire service to explore the surrounding area.
Rooms
Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball and paddle tennis. Water sports offered include snorkelling, and diving is available for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music, a dance club and a nightclub.
Meals
Various dining options are available, including a dining room and a bar. Guests can enjoy the culinary delights of 3 air-conditioned, non-smoking restaurants with separate areas for smokers. Catering options include full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Gluten-free meals and vegetarian dishes can be prepared on request.
Payment
The resort accepts the following credit cards: American Express, VISA and MasterCard.
Shops
Bar(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Hire
Car Park
Garage
Kids Club
TV Room
Restaurant(s) with smoking area
Laundry Facilities
Pets
Air conditioning
24-hour reception
Hotel Safe
Currency Exchange
Lifts
Café