Location
This hotel is situated in Puerto de la Cruz, just across the promenade from the beach. The city centre is only around 300 m away and San Telmo seawater swimming pool is just a few minutes away. An abundance of shops and entertainment venues are located in the immediate vicinity. Public transport links are to be found only 400 metres from the hotel.
Facilities
The hotel welcomes guests in a 17-storey building with a lift and 261 non-smoking rooms. The reception desk in the lobby is staffed round the clock. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 2 conference rooms.
Rooms
Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and bathrobes are provided. Family rooms are available for parents with children.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers a wide range of outdoor sports, including bocce, basketball and archery. For a fee, guests can also enjoy tennis. Water sports enthusiasts are offered aquafit. The hotel offers numerous indoor sports, including a gym, table tennis and aerobics or, for a fee, billiards. There is a wellness area with a spa, a beauty salon, anti-ageing treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco and live music.
Meals
Dining facilities include a dining room and a bar. Guests can indulge their palates at 4 restaurants (non-smoking, air conditioning and high chairs). Catering options include half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). The show cooking is a particularly special attraction.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.