Location
Located in the quiet town of La Paz in Puerto de la Cruz, the hotel is 1 km from the saltwater pools of Lake Martianez. The beach is a 5-minute drive from the hotel, there are bars and restaurants within 100 metres and the shops and links to the public transport network are around 300 metres away. The botanical gardens are just 300 metres from the hotel, while Loro Park, Playa Jardin and the centre of Puerto de la Cruz are all just 10 minutes away by car. The Mount Teide volcano is roughly a 45-minute drive from the hotel, while Tenerife Norte (los Rodeos) and Tenerife Sur-Reina Sofia airports are approximately 25 km and 100 km away, respectively.
Facilities
The resort has 390 rooms, which are located on 7 storeys and are reachable by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, an alarm call service, a laundry service and a hotel shuttle bus.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. Equipped with a telephone, a television with satellite/cable channels and WiFi, the rooms provide many ways for guests to stay connected and entertained. The bathrooms have a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer and bathrobes are provided.
Sports/Entertainment
The pool complex ensures comfortable swimming with its pleasantly heated water and 3 outdoor and indoor pools. Children can splash around in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols the sun terrace complete the holiday. A variety of activities such as bocce, volleyball, basketball, crazy golf and archery or, for a fee, tennis, are offered at the resort. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and darts. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon, anti-ageing treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music, a dance club and a casino.
Meals
Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Special culinary options, such as diet meals, are also available. The resort also offers snacks. The chefs prepare delicious specialities during the show cooking. The complex offers a selection of alcoholic and non-alcoholic beverages.
Payment
The following credit cards are accepted: VISA, Diners Club and MasterCard.