Location
Situated on the banks of a breathtaking lake with the majestic Rocky Mountains providing an astounding backdrop, the hotel combines beautiful scenery with unrivalled service to make guests' stay a cherished one. Tucked deep within the Banff National Park, the hotel invites you to escape to a retreat of welcoming grandeur. It is enveloped by some of the most spectacular scenery on the planet and is situated within UNESCO World Heritage Site Rocky Mountain Parks. Lake Louise is just a 5-minute drive away, while Moraine Lake is 20 minutes away, Johnson Canyon and Banff 45 minutes away and Columbia Icefield an hour an a half from the hotel. The centre of Lake Louise is a 5-minute drive away. There is a bus station just a 20-minute walk from the hotel.
Facilities
The hotel was built in 1890. 36 junior suites, 44 suites, 350 single rooms and 200 double rooms are located on 8 storeys and can be reached by 6 lifts. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, translation services, room service, a laundry service and a hairdresser.
Rooms
Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 552 non-smoking rooms.
Sports/Entertainment
The freshwater pool complex guarantees comfortable swimming with its indoor area and pleasantly heated water. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and horse riding are available. The water sports offered include canoeing. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy 9 restaurants with separate areas for smokers and non-smokers (high chairs are available). Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet and a set menu) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Newspaper kiosk
Small supermarket
Shops
Hairdresser
Bar(s)
Pub(s)
Restaurant(s)
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Hire
Car Park
Garage
Kids Club
Playground
Restaurant(s) with smoking area
Laundry Facilities
Pets
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Lifts
Café