Location
This attractive hotel is centrally located in the financial and theatre district with direct links to the main train station (Union Station) and the underground Air Canada Center shopping mall in the centre of Toronto, with its numerous shops, restaurants, bars, and pubs. The famous CN Tower and the SkyDome stadium are nearby. Toronto’s numerous sights and public transport links are a short walk away.
Facilities
118 junior suites, 59 suites, 900 single rooms and 379 double rooms are located on 20 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (for a fee) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 1373 non-smoking rooms.
Sports/Entertainment
The freshwater pool complex features heated pools, an indoor area and a children's pool. The hot tub in the pool area promises pure relaxation. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium.
Meals
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. A generous breakfast buffet guarantees a great start to the day. Lunch is served as à la carte, and guests can choose between à la carte and a set menu for dinner. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.