Location
This family-friendly, luxury hotel is situated directly in the Vancouver International Airport complex. The centre of Richmond can be reached in about 15 minutes by car, and its skilift in 10 minutes by car. English Bay beach and Vancouver are roughly a 20-minute drive away, and it is some 28 minutes to the famous Stanley Park. Attractions such as the Steveston Historic Fishing Village, the Britannia Heritage Shipyard, the Canadian Casino, and the Gateway Theatre can all be easily reached on foot.
Facilities
Units include junior suites, 2 suites, 236 single rooms and 156 double rooms located in a 14-storey main building and a 3-storey auxiliary building. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include medical assistance, translation services, 24-hour room service, a laundry service and a hairdresser. Travellers with bicycles can make use of the on-site bicycle storage area.
Rooms
Rooms include air conditioning and individually adjustable heating. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. A kitchenette with a refrigerator, a mini fridge and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. Internet access, a direct dial telephone, a television with satellite/cable channels and a radio are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 372 non-smoking rooms.
Sports/Entertainment
The pool complex guarantees comfortable swimming with its pleasantly heated water, indoor area and children's swimming area. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.