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Family Club at Gran Riviera Princess

Name: Family Club at Gran Riviera Princess
Address: Prolongación 5ta Avenida Manzana 20 Lote 006, Playa del Carmen/Playacar, Playa del Carmen/Playacar, Mexico
Telephone: +529848773500

Prolongación 5ta Avenida Manzana 20 Lote 006, Playa del Carmen/Playacar, Mexico · Show on map

8.8

Excellent

Based on 1,846 verified guest reviews

Read all reviews →

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Guests & rooms

2 adults · 1 room

Book now

Free cancellation available

No prepayment · Pay at property

Price-match guarantee

Amenities

Hotel Safe

Currency Exchange

Lifts

Small supermarket

Shops

Hairdresser

Bar(s)

Nightclub

Games room

Restaurant(s)

Conference Room

Internet access

WLAN access

Room Service

Laundry Service

Car Park

Kids Club

Playground

Laundry Facilities

Pets

Waterslide

Explore the area

City center

15 min walk

Historic district

5 min drive

Restaurants & cafes

Nearby

Nearest airport

30 min drive

Family Club at Gran Riviera Princess

Guest reviews

8.8Excellent

Loved by 1,846 travellers

Consistently rated for cleanliness, location, and staff

Cleanliness 9.1

Location 9.2

Staff 9.0

Comfort 8.7

Value 8.3

Sarah M.

Egypt · Aug 2026

★ 9.3

"Perfect location. Breakfast buffet was exceptional and the staff went out of their way to help with our transfers."

Ahmed R.

UAE · Jul 2026

★ 8.8

"Stayed 4 nights. Rooms are spotless with amazing views. The pool at sunset was unforgettable."

Maria L.

Spain · Jun 2026

★ 8.5

"Beautiful hotel. Only downside was slightly slow lifts during checkout, but everything else was 10/10."

James P.

UK · May 2026

★ 9.2

"Excellent business facilities and perfect for our conference. The suite view was breathtaking."

Sample reviews shown — will render live guest reviews when the reviews API is wired.

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Where to?

Dates

Guests & rooms

2 Adults, 0 Child

Room 1

Adults
(Age 12-99)

Children
(Age 3-11)

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Location

This hotel is located in Playa del Carmen, approximately 500 m from the beach.

Facilities

The hotel has 144 rooms, which are located on 3 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a page service.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed or a sofa bed. There is no additional charge for an extra bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with cable channels, a DVD player and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Family rooms are available for parents with children.

Sports/Entertainment

Guests can cool off in one of the 12 outdoor pools. There is a children's swimming area as well. The pool area also includes a hot tub, a waterslide and a pool bar. Comfortable sun loungers are available on the terrace. The hotel offers outdoor sports, including tennis, bocce, beach volleyball, volleyball, basketball, golf and archery. With jet skiing, motorboat rides, banana boat rides, canoeing, sailing, catamaraning and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments. Additional leisure activities include a kids' club, a dance club and a nightclub.

Meals

The dining area includes 12 restaurants and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast, lunch and dinner are available. The hotel also offers snacks.

Payment

The following credit cards are accepted: VISA and MasterCard.

Prolongación 5ta Avenida Manzana 20 Lote 006

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Family Club at Gran Riviera Princess

Amenities

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Guest reviews

Loved by 1,846 travellers

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