Location
The hotel is located just 10 minutes from the centre of Monterrey, 2 minutes from the Valle Oriente Plazas, 15 minutes' walk from a range of restaurants and bars and a 10-minute drive from Barrio Antiguo. It is approximately 50 minutes from the airport.
Facilities
The hotel has 176 non-smoking rooms, including 7 junior suites, 98 single rooms and 70 double rooms, which are located on 8 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 1 smoking room.
Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex guarantees comfortable swimming with its soothing salt water and children's swimming area. Sun loungers and parasols on the terrace invite guests to relax and unwind. After an eventful day, guests can work out and recharge in the gym. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.