Location
This hotel is nestled on the first-class beach of Batu Feringghi amidst a lush landscape of tropical vegetation. Against this backdrop guests are able to enjoy the comfort and hospitality of Penang. The hotel is just 16 km from Georgetown and 30 km from Penang Airport. Penang Island is linked to the mainland by the Penang Bridge spanning 13.5 km across the channel, and the island's numerous attractions include sandy beaches, a diverse culture and heritage as well as fine food and shopping.
Facilities
The hotel welcomes guests in a 7-storey building with a lift and 395 rooms. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service (for a fee), a childcare service, a car hire service, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. A business centre with projector and photocopier is available. Events such as conferences, symposia, lectures etc., but also simple day-to-day business, can easily be arranged with the help of the secretarial service and the conference service. 5 conference rooms are available for lectures, presentations and meetings.
Rooms
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a DVD player, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, 114 non-smoking rooms and smoking rooms.
Sports/Entertainment
The outdoor pool complex guarantees comfortable swimming with its soothing salt water and children's swimming area. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Sun loungers and parasols on the terrace invite guests to relax and unwind. A variety of activities such as tennis, bocce, volleyball, golf and a putting green or, for a fee, beach volleyball, are offered at the hotel. A number of sports are available, including water sports such as jet skiing and banana boat rides. For a fee, guests can also enjoy windsurfing, canoeing, sailing and aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Dining facilities include 2 restaurants, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board is offered as a catering option. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers snacks. The show cooking is a particularly special attraction.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.