Location
The hotel is located in the hotel zone, only 15 minutes from major shopping centres offering craft shops, food areas, entertainment and more. It is just 20 minutes from central Cancún. The beach is 1 minute away and the site of Ruinas del Rey is around 10 minutes by car or public transport from the hotel. Bars and clubs are located some 20 minutes' drive away. It is just 10 minutes to Cancún International Airport.
Facilities
87 single rooms and 113 double rooms are located on 5 storeys and can be reached by 3 lifts. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. The grounds of the holiday village feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. Complimentary newspapers are available.
Rooms
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. There is no additional charge for an extra bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The complex has non-smoking rooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, beach volleyball, crazy golf and golf. A number of sports are available, including water sports such as paddle boating, canoeing and aquafit. For a fee, guests can also enjoy water skiing, windsurfing, jet skiing, motorboat rides and diving. Sport and leisure facilities at the complex include table tennis and aerobics. There is a wellness area with a spa, a beauty salon and a solarium and, for an additional fee, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available.
Payment
The holiday village accepts the following credit cards: American Express, VISA and MasterCard.