Location
The hotel is conveniently located in the centre of the hotel zone of Cancun, directly on the beach, close to shopping, bars, restaurants and public transport links. It is only 12 miles (25 minutes) from Cancun International Airport.
Facilities
499 rooms are available to guests in a 4-storey main building and 4 auxiliary buildings. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. The complex has wheelchair-accessible facilities and a lift. A variety of shops are available, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor.
Rooms
Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A terrace with sun loungers and parasols is available. A variety of activities such as tennis, beach volleyball, volleyball and crazy golf or, for a fee, golf, are offered at the complex. A number of sports are available, including water sports such as sailing, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy water skiing, windsurfing, jet skiing, motorboat rides, catamaraning and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and aerobics. There is a wellness area with a spa and a beauty salon and, for an additional fee, a sauna, a steam bath, massage treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Meals
Various dining options are available, including a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. The complex also offers special catering options.
Payment
The holiday village accepts the following credit cards: American Express, VISA and MasterCard.