Location
The hotel is located in Cancún's hotel zone, 5 km from the city centre, near the Embarcadero (pier), from where tours depart daily to Isla Mujeres. There are numerous bars, restaurants and shopping opportunities nearby. The airport is 20 km from the hotel.
Facilities
Guests have a choice of 385 rooms located in an 11-storey main building and an auxiliary building. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Lectures, presentations and meetings can be held in one of the 4 conference rooms.
Rooms
Rooms are equipped with air conditioning. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. For guests who wish to keep active, tennis, volleyball and basketball are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, squash and aerobics. A range of wellness facilities, such as a spa, a beauty salon and a solarium, are offered at the hotel. For a fee, guests can also take advantage of a sauna and massage treatments. An entertainment programme and a kids' club are also options for entertainment.
Meals
The dining area includes 6 restaurants and a bar. All-inclusive can be booked. Among the advantages of an all-inclusive stay are various offers, including a selection of alcoholic and non-alcoholic beverages. Breakfast, lunch and dinner will satisfy appetites big and small. The hotel also offers snacks.
Payment
The following credit cards are accepted: American Express and MasterCard.
Misc.
Early Checkout will be assessed a fee.