Location
Located on the sea front, this luxurious hotel is only 20 minutes from Playa del Carmen and around 7 minutes from Akumal.
Facilities
Guests are warmly welcomed at the reception desk in the lobby. 718 rooms are available. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. A variety of shops are available, including a supermarket and souvenir shop. The grounds of the holiday village feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser and a hotel doctor.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. Wheelchair-friendly rooms can be booked.
Sports/Entertainment
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, bocce, beach volleyball, volleyball, basketball, crazy golf, paddle tennis, archery and fishing. A number of sports are available, including water sports such as windsurfing, paddle boating, canoeing, sailing, catamaraning, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy jet skiing and diving. The complex offers numerous indoor sports, including a gym, table tennis, badminton, darts, yoga, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon, anti-ageing treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, a dance club and a nightclub.
Meals
Dining facilities include a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). The show cooking is a particularly special attraction.
Payment
The following credit cards are accepted: VISA and MasterCard.