Location
The hotel is located on Ishikari Bay, just 35 kilometres away from Sapporo, in the Hokkaido prefecture which is the northernmost of Japan's four major islands. The 18-storey hotel is strategically located in the picturesque sea-trading port of Otaru, which is a romantic and picturesque town renowned for its quaint old quarters and streets, Victorian-style stone buildings and canals as well as its glass-blowing cottage industries. Located just 30 minutes from Sapporo, the hotel is a 5-minute walk from Otaru Chikko Station and a 65-minute train ride from New Chitose Airport.
Facilities
The hotel welcomes guests in an 18-storey building with a lift and 296 rooms. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.
Rooms
Air conditioning ensures that rooms maintain just the right temperature. Most units have a sea view. All rooms are carpeted and have a double bed or a king-size bed. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 130 non-smoking rooms.
Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including skiing, a spa and massage treatments. Ski passes are available locally.
Meals
Dining facilities include a dining room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Half board can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet and à la carte. Dinner options include à la carte and a set menu.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.