Location
The hotel is located just 45 km from Cancún International Airport and 10 km from Playa del Carmen.
Facilities
Guests have a choice of 273 junior suites located in a 4-storey main building and 5 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.
Rooms
Rooms are equipped with air conditioning. Some rooms include a balcony. The rooms have a queen-size bed and a sofa bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities such as cycling/mountain biking, beach volleyball, volleyball, crazy golf and golf or, for a fee, horse riding, are offered at the hotel. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, darts and aerobics. There is a wellness area with a spa and a hammam and, for an additional fee, a sauna, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. Breakfast, lunch and dinner will satisfy appetites big and small.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Hairdresser
Bar(s)
Nightclub
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Bicycle Hire
Car Park
Garage
Kids Club
TV Room
Restaurant(s) with smoking area
Laundry Facilities
Air conditioning
Hotel Safe
Currency Exchange
Lifts
Café
Shops