Amenities
- Shops
- Games room
- Restaurant(s)
- Restaurant(s) with high-chairs
- Conference Room
- Internet access
- WLAN access
- Room Service
- Laundry Service
- Car Park
- TV Room
- Laundry Facilities
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The hotel is conveniently located on River Road at the base of the Smoky Mountains. It offers the perfect base from which to explore the nature in the surrounding mountains and to enjoy the sounds of the nearby creeks. The city centre is around 800 m from the hotel, as are local transport links. The famous Dollywood theme park can be found approximately 8 km away. The hotel is only 30 minutes from Knoxville's McGhee Tyson (TYS) Airport.
The hotel has 118 rooms and 30 suites, which are located on 5 storeys and are reachable by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. A cloakroom, a baggage storage service and a safe are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a king-size bed. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Excellent swimming awaits guests at the indoor pool. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, skiing, a gym, aerobics and a spa. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
The dining area includes a restaurant (with high chairs) and a café. Breakfast gives guests plenty of delicious reasons to get out of bed in the morning. Lunch (à la carte) and dinner (à la carte and a set menu) offer plenty of variety.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
635 River Road
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