Location
This hotel is located in the heart of central Vancouver and enjoys easy access to the area's attractions. From a prime position at the crossroads of Yaletown and Robson Streets this property offers guests the city's best dining, shopping, bars and entertainment all in the vicinity. Guests will find the nearest links to the public transport network just 10 m away and it is 500 m to the tourist centre, 2.5 km to the Vancouver Aquarium and Stanley Park and 3.9 km to Kitsilano Beach, the Pacific Ocean, the Lost Lake and Granville Island.
Facilities
207 rooms are located on 31 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include room service, a laundry service and a page service. Complimentary newspapers are available.
Rooms
Rooms feature a living area, a kitchen and a bathroom. Air conditioning and individually adjustable heating ensure comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station and dishwasher. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
Sports/Entertainment
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a sauna, a steam bath, massage treatments and hydrotherapy treatments. Subject to charge: a spa. Children are well looked after in the kids' club.
Meals
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Staff are also happy to provide gluten-free meals. The hotel also offers snacks.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.