Location
The hotel is conveniently located in the Shilu commercial, shopping and entertainment district. It is right next to the Suzhou traditional cultural street, the Shantang Street. Transportation is easy and convenient. Shanghai is just 1 hour away by bus, while the hotel is 3 km from the Hi-Tech Industrial Development Zone, 6 km from the Suzhou Singapore Industrial Park and 2 km away from the railway station.
Facilities
Guests have a choice of 287 rooms, including 18 junior suites, 4 suites, studios and 141 single rooms, located in a 28-storey main building and an 8-storey auxiliary building. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access is provided in public areas. A lift and wheelchair-accessible facilities are available. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service, a laundry service and a hairdresser. Travellers with bicycles can make use of the on-site bicycle storage area.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 84 non-smoking rooms and 1 smoking room.
Sports/Entertainment
Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, a sauna, a steam bath and massage treatments. The hotel offers an entertainment programme for adults.
Meals
Dining facilities include a dining room, a breakfast room and a café. Guests can dine in 2 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.