Location
The hotel is located in the southern area of Chile on a lake, a few kilometres from volcanoes and also near to entertainment options.
Facilities
The hotel has 92 rooms, which are located on 7 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a cloakroom, a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. An extra bed is available for a fee. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.
Sports/Entertainment
Guests can leisurely swim a few lengths of the heated freshwater pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna and massage treatments.
Meals
Dining facilities include a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.