Location
The hotel is located in the centre of the port city of Veracruz. Within a short walk from the hotel, guests will find the golden beaches of the Gulf of Mexico, as well as the busy bus terminal. Malecón is approximately 100 m away, and the castle of San Juan de Ulúa is approximately 45 minutes’ walk away from the hotel. The international airport is located only 30 minutes away.
Facilities
18 single rooms and 72 double rooms are located on 6 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include medical assistance, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A conference room is available for conferences, lectures and meetings.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe and a desk are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.
Sports/Entertainment
The freshwater pool complex includes heated outdoor pools and a children's area. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The pool bar serves a selection of refreshing drinks. With diving or, for a fee, water skiing, windsurfing, jet skiing, motorboat rides, paddle boating, canoeing, sailing and catamaraning available, fans of water sports have plenty of options to choose from. Sport and leisure options include a gym or, for a fee, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium.
Meals
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: VISA and MasterCard.