Location
This hotel is located in the tourist, banking and commercial area of the city, 300 m from the Metrovia (bus rapid transit) and 500 m from the Malecón del Salado. Guests will find the city centre 1.5 km away, while the craft market and the Palacio de Cristal are 2.5 km away. The hotel lies just 12 minutes from José Joaquín de Olmedo International Airport.
Facilities
Guests have a choice of 230 rooms, including 10 junior suites, 3 suites, 28 apartments, studios, 96 single rooms and 84 double rooms, located in an 8-storey main building and an 8-storey auxiliary building. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Further services include medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area.
Rooms
Rooms are equipped with air conditioning. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 236 non-smoking rooms.
Sports/Entertainment
Guests can go for an energising swim at the freshwater pool complex (in part heated). Parasols are available to guests. The hot tub in the pool area promises pure relaxation. There are a variety of leisure facilities and services to choose from, including a gym, a spa, a sauna, a steam bath, massage treatments and a solarium. A kids' club and a casino are also options for entertainment.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between a buffet, à la carte and a set menu. Dinner is served as à la carte. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Lifts
Café
Shops
Hairdresser
Bar(s)
Theatre
Casino
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Car Park
Garage
Kids Club
TV Room
Restaurant(s) with smoking area
Laundry Facilities
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Cloakroom