Location
This hotel is located about 5 minutes from the Maya ruins at Palenque and around 3 km from the city's airport. The city centre and shopping facilities may be found in the area surrounding the hotel.
Facilities
Guests can enjoy the pleasant ambience of one of the 10 villas/houses. The following room categories are also available: 58 rooms, including 48 double rooms. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a page service.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Rooms include a double bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Parasols on the terrace are also available. There are many ways to relax or stay active at the hotel, including a spa, massage treatments and a solarium.
Meals
The dining area includes a restaurant with air conditioning and a bar. Catering options include bed and breakfast and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.