Location
This hotel lies by the southwest coast of Cozumel Island, right by a bay with extensive coral reefs and a sand beach. The famous Palancar Reef offers excellent conditions for extensive snorkelling as well as diving trips and is only 3 km from the hotel. The transfer time is approximately 3 hours to Cancún airport by bus. In addition, the picturesque town of San Miguel de Cozumel is roughly 20 km from the hotel.
Facilities
Guests can enjoy the pleasant ambience of one of the 306 rooms and 6 suites. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The bungalow complex has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service and a hairdresser. The conference room is available for conferences, lectures and meetings.
Rooms
Rooms are equipped with air conditioning and a fan. Some rooms include a balcony. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.
Sports/Entertainment
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, bocce, beach volleyball, basketball and archery. A wide range of sports are available, including water sports such as windsurfing, motorboat rides, canoeing, sailing, catamaraning, kayaking, snorkelling and aquafit or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga, aerobics and handball. The wellness offerings at the complex include a spa, a beauty salon and massage treatments. The complex offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, a kids' disco and a dance club.
Meals
Dining facilities include a dining room, a breakfast room, a café, a bar and a lobby bar. Guests can enjoy the culinary delights of 4 air-conditioned, non-smoking restaurants with separate areas for smokers. Catering options include bed and breakfast, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner).
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.