Location
Located on Gran Vía Avenue, the hotel is a 10-minute walk from the Thyssen-Bornemisza and Prado museums. Puerta del Sol is 500 m away, and the hotel is only 150 m from Gran Via Metro Station. There are cinemas and theatres within around 500 m, and shops within around 800 m of the hotel. The Royal Palace is around 1.9 km away, and Barajas Airport is around 12 km away.
Facilities
The hotel was built in 1917. Suites and 109 double rooms are located on 7 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a projector.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. For a fee, extra beds or children's beds can be provided for little travellers. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other features include a direct dial telephone, a TV, a radio, an alarm clock and WiFi (no extra charge). A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers golf. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium. The hotel offers plenty of activities and entertainment options, including a kids' club, a kids' disco, live music, a dance club and a nightclub.
Meals
Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café, a bar and a lobby bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can order à la carte. Set menus are available at lunch. Special meals, including vegetarian dishes, are also available.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.