Location
This luxurious hotel is located next to the former fishermen village of Playa de Carmen. The transfer time to the airport is approximately 50 minutes. Playa del Carmen is just 3 km from the hotel. Shopping venues, bars and restaurants are to be found in the vicinity. Its situation is ideal for those wishing to partake in aquatic sports.
Facilities
324 rooms, including 24 junior suites, 2 suites and 176 double rooms, are available to guests. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the holiday village feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service on request, medical assistance, room service, a laundry service and a hairdresser. Travellers with bicycles can make use of the on-site bicycle storage area.
Rooms
Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Sports/Entertainment
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities such as cycling/mountain biking, tennis, beach volleyball, volleyball and archery or, for a fee, golf, are offered at the complex. A wide range of sports are available, including water sports such as windsurfing, jet skiing, canoeing, sailing, catamaraning and kayaking or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music, a dance club and a nightclub.
Meals
Dining facilities include a dining room, a breakfast room, a bar and a lobby bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include full board and all-inclusive. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). The complex also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Shops
Hairdresser
Bar(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Car Park
Kids Club
Playground
Restaurant(s) with smoking area
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Newspaper kiosk