Location
The hotel is nestled on the waters of the famous Westlake, thereby offering guests a great scenic view. Some of the nearby destinations include the Golden Lotus Pagoda, Flower Market and Hanoi Opera House. Guests can reach the centre of Hanoi in around a 10-minute drive and the beach at Halong Bay is about 3 hours away by car. It also is situated a 40-minute drive from Noi Bai International Airport.
Facilities
Guests have a choice of 18 suites and 341 double rooms located in a 4-storey main building and a 2-storey auxiliary building. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a transfer service, translation services, room service, a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms include a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a stereo system and WiFi (for a fee) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 259 non-smoking rooms and 1 smoking room.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers golf. Yoga and aerobics or, for a fee, a gym, are among the sport and leisure options available. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.
Meals
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Lifts
Café
Bar(s)
Pub(s)
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Car Park
Garage
Restaurant(s) with smoking area
Laundry Facilities
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Cloakroom