Location
The hotel is located in the majestic Canadian Rockies. It is conveniently situated an hour’s drive from Calgary International Airport, 20 minutes from Canmore and 30 minutes from the Banff National Park gate.
Facilities
Guests have a choice of 412 rooms, including 66 suites and 252 double rooms, located in two 3-storey buildings with lifts. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The holiday village has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), medical assistance, translation services, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available.
Rooms
Central heating ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. An extra bed is available for a fee. A minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.
Sports/Entertainment
In the indoor pool area, 2 saltwater pools (in part heated) ensure comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. The complex offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, basketball, golf and horse riding. Water sports enthusiasts can enjoy canoeing and aquafit. Ski passes are available locally. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and handball. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Meals
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A cosy atmosphere and delicious food await guests in 3 non-smoking restaurants (high chairs are available). Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The holiday village also offers special catering options.
Payment
The complex accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.