Location
The hotel stands on the site of the 13th Century Riad Ouarzazi. In this magnificent setting the hotel, which is listed in the Moroccan Relais et Palais guide, provides a light ambience full of splendour. This peaceful haven of greenery lies just a step away from the city centre, with all the colourful bustle of the Medina and Jemaa El Fna Square. The silhouette of the Koutoubia overlooks the refined calm of the hotel, whose charm ensures guests a memorable stay in the heart of the imperial city. The nearby souks offer a departure point for horse-drawn carriages, just a few steps from the hotel.
Facilities
Guests have a choice of 114 rooms located in two 3-storey buildings with lifts. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Further services and facilities include a babysitting service (for a fee), medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available.
Rooms
Rooms feature a living room, a kitchen and a bathroom. Air conditioning, central heating and a fan ensure comfortable indoor temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 3 indoor and outdoor pools. The freshwater pool area, which is in part heated, also has a children's pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. There is a wellness area with a spa, a sauna, a hammam and a beauty salon and, for an additional fee, a steam bath, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Gluten-free meals and vegetarian dishes can be prepared on request.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Bicycle Hire
Laundry Facilities
Pets
Air conditioning
24-hour reception
Hotel Safe
Currency Exchange
Lifts
Café