Location
The hotel is located in the heart of Orchard Road, Singapore's premier shopping, entertainment and business district. It is within 5-10 minutes walk from shopping malls like Mandarin Shopping Arcade, Paragon, Takashimaya, Heren Shops, and Centrepoint, as well as some of the city's hottest nightspots, like Peranakan Place and Emerald Hill, which house several bars and restaurants. Within a 5-10 minute drive, guests will find the Singapore Art Museum, Singapore National Museum, Suntec City, The Esplanades Theatres on the Bay and Merlion Park. It is also easily accessible to the rest of Singapore via two Mass Rapid Transit (MRT) train stations - Orchard and Somerset.
Facilities
Guests have a choice of 1050 rooms and 36 suites located in a 36-storey main building and a 32-storey auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a babysitting service (for a fee), medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry, a page service, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning. All rooms are carpeted and include a double bed or a king-size bed. Separate bedrooms are available. For a fee, extra beds or children's beds can be provided for little travellers. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, 991 non-smoking rooms and 1 smoking room.
Sports/Entertainment
The outdoor pool complex is ideal for exercise and relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Sports options available to guests include a gym or, for a fee, squash. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments.
Meals
Dining facilities include a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious breakfast gives guests plenty of energy for the day. At lunch and dinner, guests serve themselves at the generous buffet.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.