Location
This exclusive luxury hotel and holiday village enjoys a fantastic location with a park area directly beside the white sandy beach of Bahia Petempich, about 30 km to both Playa del Carmen and Cancún, where visitors will find a range of shops and entertainment venues. It is about 15 minutes by car to Puerto Morelos, and there is a hotel shuttle bus, which travels there several times a week. Cancún airport is around 20 km away.
Facilities
The resort has a lift and features 79 single rooms and 18 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning and central heating. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked. The resort has family rooms and non-smoking rooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, bocce, beach volleyball, volleyball, basketball, golf and fishing. Water sports available at the resort include motorboat rides, paddle boating, catamaraning, kayaking, snorkelling, diving and aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, yoga, callisthenics, aerobics and handball. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club, live music and a nightclub.
Meals
Dining facilities include a dining room, a café and a bar. Guests can enjoy the culinary delights of 3 air-conditioned, non-smoking restaurants with separate areas for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Small supermarket
Shops
Hairdresser
Bar(s)
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Bicycle Hire
Car Park
Kids Club
Playground
TV Room
Restaurant(s) with smoking area
Laundry Facilities
Air conditioning
Hotel Safe
Currency Exchange
Cloakroom
Lifts
Café