Location
The hotel is located in the warehouse/arts district, across the street from the riverfront and convention centre. It is within walking distance of the French Quarter (around 8 blocks), Harrah's Casino, The Aquarium of the Americas, and the downtown area. Louis Armstrong New Orleans International Airport is approximately 20 kilometres away.
Facilities
The hotel has 320 rooms and 11 suites, which are located on 14 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service (for a fee), room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available.
Rooms
Rooms feature a living room, a kitchen and a bathroom. Air conditioning and individually adjustable heating ensure comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. An extra bed is available for a fee. A safe and a desk or, for an additional fee, a minibar are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. Sun loungers are ready and waiting on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, a spa, a sauna and hydrotherapy treatments. Children are well looked after in the kids' club (for a fee).
Meals
Various dining options are available, including a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.