Location
The hotel is located in the hotel and commercial area in the northwest of the city, just one block from the state’s most important mall. Bars and nightclubs lie within a stone’s throw of the hotel and it is a mere 500 m to shops and restaurants on Plaza Mirador. The city centre is 1 km away and the tourist centre of the city as well as the eco park of Cañon del Sumidero are approximately 3 km from the hotel. Tuxtla Gutierrez airport is around 10 km away.
Facilities
Guests have a choice of 8 junior suites, 10 suites, 78 single rooms and 122 double rooms located in a 5-storey main building and a 5-storey auxiliary building. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and 5 lifts. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 3 freshwater pools, which are outdoors and in part heated. There is a special swimming area for little ones as well. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a solarium. Subject to charge: massage treatments. The hotel offers plenty of activities and entertainment options, including a kids' club, a dance club and a nightclub.
Meals
Various dining options are available, including a dining room, a café, a bar and a pub. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Lifts
Café
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Pub(s)
Nightclub
Theatre
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Car Park
Kids Club
Playground
Restaurant(s) with smoking area
Laundry Facilities
Pets
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Cloakroom