Location
The hotel is located on the beautiful north coast of Jamaica, in the historic city of Ocho Rios. Lying beside a 400 m long stretch of subtropical sandy beach, a top selection of dining options and many leisure offerings as well as Dunn’s River Falls may all be reach on foot in 5 minutes. Montego Bay airport is around 1.5 hours away by car.
Facilities
The hotel has 730 rooms, which are located on 12 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service (for a fee), a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel doctor. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a photocopier.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.
Sports/Entertainment
Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 5 swimming pools. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A sun terrace, sun loungers, and parasols are available. The hotel offers an extensive outdoor sports programme, including tennis, beach volleyball, volleyball, basketball and crazy golf. With windsurfing, paddle boating, canoeing, sailing, kayaking, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a dance club, a casino and a nightclub.
Meals
Dining facilities include a dining room, a café and a bar. Guests can dine in 6 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The show cooking is a particularly special attraction.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Lifts
Café
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Nightclub
Casino
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Car Park
Kids Club
Playground
Restaurant(s) with smoking area
Laundry Facilities
Waterslide
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Foyer