Location
This hotel is located in Cancun, right on the beach.
Facilities
The hotel has 1316 rooms, which are located on 3 storeys and are reachable by lift. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, 24-hour room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Guests are sure to get a good night's sleep in the double bed. There is no additional charge for an extra bed. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with cable channels and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Sports/Entertainment
Guests can cool off in one of the 9 outdoor pools. There is a children's swimming area as well. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, tennis and golf. For a fee, guests can also enjoy beach volleyball, basketball and crazy golf. Water sports enthusiasts are offered diving. A wide range of indoor sports are offered, including a gym or, for a fee, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Meals
Various dining options are available, including 11 restaurants, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. Breakfast, lunch and dinner are available. The show cooking is a particularly special attraction.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Shops
Hairdresser
Bar(s)
Nightclub
Theatre
Restaurant(s)
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Bicycle Hire
Car Park
Kids Club
Playground
Waterslide
Air conditioning
Hotel Safe
Lifts
Café
Newspaper kiosk
Small supermarket