Location
This business and conference hotel is located alongside the Royal Victoria Dock, 150 metres from the Excel Exhibition Centre and close to London City Airport. Just a few minutes by road from Docklands/Canary Wharf, this area provides access to east London, as well as into the city of London itself via the dual carriageway that runs right through the Docklands towards Tower Bridge (Aspen Way, A1261). Guests will find restaurants, bars, pubs and public transport links on the hotel's doorstep and nearby airports include London City (2 km), London Heathrow (42 km), London Stansted (57 km), Luton (61 km) and London Gatwick (72 km).
Facilities
7 suites, apartments, single rooms and 250 double rooms are located on 9 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a photocopier.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
Sports/Entertainment
Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a sauna, a steam bath and a hammam. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a café and a bar. The restaurant has air conditioning and high chairs for children. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and vegetarian dishes can be prepared on request.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.