Location
This family-friendly hotel is situated next to the charming town of Puerto Morelos, Quintana Roo, on the north side of the area known as Riviera Maya. The centre of Puerto Morelos is approximately 2 km away and features a number of restaurants, bars and pubs. Meanwhile, nightlife spots, tourist attractions and entertainment centres can be found in Cancún, which is roughly 20 km away. Cancún International Airport is approximately 20 km from the accommodation.
Facilities
Guests have a choice of 394 junior suites and 156 suites located in a 4-storey main building and several auxiliary buildings. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Amenities include a cloakroom, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. A lift and wheelchair-accessible facilities are available. Guests can browse a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel doctor. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Separate bedrooms are available. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player and WiFi are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Sports/Entertainment
Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 3 swimming pools. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the sun terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball and fishing. Golf is organised by third-party operators. A number of sports are available, including water sports such as kayaking, snorkelling and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, sailing and diving. The hotel offers numerous indoor sports, including table tennis, billiards, yoga and aerobics or, for a fee, a gym. There is a wellness area with a spa, a steam bath, a beauty salon and a solarium and, for an additional fee, a sauna and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Meals
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast and all-inclusive. A delicious breakfast gives guests plenty of energy for the day. At lunch and dinner, guests serve themselves at the generous buffet. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Foyer
Lifts
Café
Small supermarket
Shops
Hairdresser
Bar(s)
Pub(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Bicycle Hire
Car Park
Garage
Kids Club
Playground
Restaurant(s) with smoking area
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Cloakroom