Location
This luxury hotel is located in the centre of Fez within a few minutes drive of the historic old town.
Facilities
The hotel has 11 suites, 10 single rooms and 247 double rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Other amenities available include a washing machine and an ironing set. Equipped with a direct dial telephone, satellite television, a plug adapter, an alarm clock and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Guests can take advantage of the nightly turndown service. The bathrooms have a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including tennis, golf, horse riding, a gym, a sauna and a beauty salon. Children are well looked after in the kids' club.
Meals
Dining facilities include a non-smoking restaurant, a dining room, a café and a bar. Catering options include bed and breakfast, half board and full board. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety.
Payment
All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.