Location
This luxurious hotel is located directly in the tourist centre, in the Playa Serena area of the resort. It is separated from the wide sandy beach by just a promenade. The surrounding area is littered with scores of restaurants, lively bars, shops and boutiques. There is also a connection to the public transport network in the immediate vicinity as well as a golf course.
Facilities
Units include 335 rooms, including 36 junior suites, suites, 18 apartments, 59 studios, 56 single rooms and 165 double rooms, located in a 7-storey main building and a 3-storey auxiliary building. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, room service, a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.
Rooms
Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. There is a kitchenette in the rooms. A direct dial telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Family rooms are available for parents with children.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 2 indoor and outdoor pools. The freshwater pool area, which is in part heated, also has a children's pool. The pool area also includes a hot tub, a waterslide and a pool bar. A sun terrace, sun loungers, and parasols are available. The hotel offers a range of outdoor sport, including bocce, beach volleyball, volleyball, crazy golf and archery or, for a fee, cycling/mountain biking, tennis and golf. Water sports enthusiasts are offered aquafit. The hotel offers numerous indoor sports, including table tennis, billiards, darts, callisthenics and aerobics or, for a fee, a gym. There is a wellness area with a sauna, a steam bath, a hammam and a solarium and, for an additional fee, a spa and a beauty salon. Leisure facilities include an entertainment programme, a kids' club and live music.
Meals
Dining facilities include a café, a bar and a pub. The restaurant has air conditioning and high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options. The chefs prepare delicious specialities during the show cooking.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.